Basic information about Data Protection
Data controller BIKEFRIENDLY GROUPS, SL
Purpose of the treatment Information and customer service Marketing. Manage your registration as a user of the platform. Development, compliance and execution of the purchase and sale contract or services. Usability and quality analysis.
Legitimation of the treatment Express consent of the interested party. Legitimate interest for data processing. Compliance with legal obligations.
Data retention The data will be kept for the time necessary to fulfill the purposes collected, as well as to comply with legal obligations.
Recipients BIKEFRIENDLY will communicate your data to third parties when there is a legal obligation.
Rights of the interested parties Access, rectify and delete the data, as well as other rights, as explained in the additional information
Additional Information You can consult additional and detailed information on Data Protection in the attached clauses that you will find below.
ADDITIONAL INFORMATION ON DATA PROTECTION In accordance with the provisions in arts. 13 and 14 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (in hereinafter, "RGPD"), and articles 6 and 11 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter, "LOPDGDD"), by the that the right to information is regulated in the collection of data, we inform you of the following points. Who is responsible for the processing of your personal data? The personal data that you have provided us in this and other communications maintained with you will be the subject of the Record of Processing Activities under the responsibility of BIKEFRIENDLY GROUPS, SL, with postal address at Calle Tierra de Biescas 10, Bajos, 22700 JACA (HUESCA) and email info@bikefriendly.com Websites:
  • Main website: bikefriendly.bike
  • Profiles on social networks:
    • Twitter
    • Instagram
    • Facebook
    • Youtube
  What presence does BIKEFRIENDLY have on social networks? BIKEFRIENDLY has the following profiles on the main social networks on the Internet (Twitter, Instagram, Facebook, YouTube). It is recognized as responsible for the processing of the data of its users, followers, or people who make comments through them. Likewise, in accordance with the Law on Information Society Services and Electronic Commerce, BIKEFRIENDLY is exonerated from any type of liability derived from comments from users and followers on its social networks. BIKEFRIENDLY may use the profiles described above to inform its users of topics that it considers informative, of any type of events, on any social network; as well as publish new offers or services. What personal data do we collect? The personal data that the user can provide:
  • Your identifying data (for example, your first name, last name, language and country from which you interact with us, contact information, etc.);
  • economic and transactional information (for example, your payment or card information, information about your purchases, orders, returns, etc.);
  • Connection, geolocation and navigation data (in case you interact with us from your mobile, for example);
  • Commercial information (for example, if you are subscribed to our newsletter),
  • Data about your tastes and preferences. Remember that, when we ask you to fill in your personal data to give you access to any functionality or service of the Platform, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question. Please keep in mind that if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.
Any other information or data that you choose to share with us. In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website; Likewise, not providing the requested personal data or not accepting this data protection policy means the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.   Why and for what purpose do we process your data? -Purposes of the treatment Depending on the purposes we will need to process some data or others, which in general will be, depending on the case, the following:
  • Manage your registration as a user of the platform; The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In other words, in order for you to register as a user on the Platform, we need to process your personal data, since otherwise we would not be able to manage your registration. In the event that you choose to use access or login through a social network, the reason why we are entitled to process your data is the consent you give when authorizing the transfer of your data from the social network.
  • Development, compliance and execution of the sales or services contract; The processing of your data is necessary for the execution of the sales contract or provision of services that links us to you. It is possible that some data processing associated with the purchase process is activated only because you request it or authorize us, such as the storage of payment data (card) for future purchases or the data processing necessary to scan tickets. purchase through the Wallet section of the App or to inform you of the availability of our products. In these cases, the basis on which we process your data is your own consent. We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the processing of this data is positive for all parties involved when payment for a purchase occurs and in particular for you since it allows us to put measures in place to protect you against fraud attempts by third parties.
  • Customer Support; We consider that we have a legitimate interest to respond to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial for you as it allows us to serve you appropriately and resolve any queries raised. When you contact us, in particular, to manage incidents related to your order or the product/service purchased through the Platform, the processing is necessary for the execution of the purchase and sale contract. When your query is related to the exercise of the rights about which we inform you below, or to claims related to our products or services, what legitimizes us to process your data is compliance with legal obligations on our part.
  • Marketing; The legitimate basis for processing your data for marketing purposes is the consent you give us, for example, when you agree to receive personalized information through various means, when you authorize the sending of push notifications on your mobile device, or when you accept the legal bases. to participate in a promotional action or to publish your photographs on the Platform or on our social media channels. To show you personalized information, we consider that we have a legitimate interest to carry out profiling with the information we have about you (such as your browsing, preferences or purchase history) and the personal data that you have provided us such as age range or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your experience as a user and access information according to your preferences.
  • Usability and quality analysis; We consider that we have a legitimate interest in analyzing the usability of the Platform and the degree of user satisfaction since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service. .
We inform you that the personal data obtained as a result of registering as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the RGPD, given that all security measures have been adopted. security relevant in this regard. The user is informed of the possibility of withdrawing consent in the event that it has been granted for a specific purpose, without affecting the legality of the treatment based on consent prior to its withdrawal. What is the legitimacy for the processing of your data? The processing of your data may be based on the following legal bases:
  • Express consent of the interested party to manage the provision of the service and / or sale of the product, for the contact forms and therefore in the processing of their data for purposes consistent with the activity of the company.
  • Legitimate interest for the processing of our clients' data in direct marketing actions.
  • Compliance with legal obligations for fraud prevention, communication with public authorities and third-party claims.
How long do we keep your data? The processing of data for the purposes described will continue for the time necessary to fulfill the purpose of its collection, as well as to comply with the legal obligations arising from the processing of the data. Without prejudice to the conservation being necessary for the formulation, exercise or defense of potential claims and/or whenever permitted by applicable legislation. BIKEFRIENDLY undertakes to cease the processing of personal data when the conservation period has ended, as well as to duly block them in our databases. To which recipients are your data communicated? In general, BIKEFRIENDLY will not transfer personal data to third parties, except in those situations where it is required by law or a service has been outsourced for the normal functioning of the company. Likewise, said transfer will be informed to the interested party through the consent clauses established by data protection regulations. BIKEFRIENDLY seeks to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties have the obligation to ensure that the information is treated in accordance with data privacy regulations. In some cases, the law may require the disclosure of personal data to public bodies or other parties, only what is strictly necessary to comply with such legal obligations. The personal data obtained may also be shared with other companies in the group. BIKEFRIENDLY transfers your data to:
  • BIKEFRIENDLY GROUPS, S.L. for the management of orders placed through the web.
  • Heztner: Web servers – Germany.
  • AWS Amazon: Servers and Backup – Located in Ireland and Germany.
BIKEFRIENDLY's servers are located in Germany (European Union). To consult more information, access the following link https://www.amazon.es/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=201909010 Where is your data stored? Generally, data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they offer a sufficient level of protection, or because they have Binding Corporate Rules (BCR). What rights do you have and how can you exercise them? You can direct your communications and exercise your rights through a request through the following email: info@bikefriendly.com By virtue of the provisions of the data protection regulations, you can request:
  • Right of access: you can request information about the personal data that we have about you.
 
  • Right of rectification: you can communicate any changes to your personal data.
  • Right to erasure and to be forgotten: You can request the deletion after blocking personal data.
  • Right to limit treatment: involves the restriction of the processing of personal data.
  • Right of opposition: You can withdraw your consent to the processing of data, opposing further processing.
  • Right to portability: In some cases, you can request a copy of the personal data in a structured, commonly used and machine-readable format for transmission to another controller.
  • Right not to be the subject of individualized decisions: You can request that decisions not be made that are based solely on automated processing, including profiling, that produce legal effects or significantly affect the interested party.
In some cases, the request may be rejected if you request the deletion of data necessary for compliance with legal obligations. Likewise, if you have any complaint about the processing of data, you can file a claim with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating BIKEFRIENDLY from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. BIKEFRIENDLY is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information. We reserve the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. BIKEFRIENDLY is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information we provide, provided that it comes from sources other than BIKEFRIENDLY.

How do we treat the personal data of minors?

As a general rule, BIKEFRIENDLY does not use minors' data in its services, since they are aimed at adults. In the event that minors' data is processed for specific services, the consent of the parents or legal representatives will be requested for the collection of personal data or, where appropriate, for the automated processing of the data in the terms indicated. the current regulations.

What security measures do we apply to protect your personal data?

BIKEFRIENDLY has adopted the security levels of protection of personal data legally required, and seeks to install those additional means or technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided to BIKEFRIENDLY. . How do we use cookies? The BIKEFRIENDLY website and social networks use cookies to optimize and personalize your navigation. Cookies are physical information files that are hosted on the user's own terminal. The information collected through cookies serves to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies can be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user. However, if the user does not want cookies to be installed on their hard drive, they have the option of configuring the browser in such a way as to prevent the installation of these files. For more information see our Cookies Policy. Can the privacy policy be modified? This privacy policy can be modified. We recommend that you review the privacy policy on a regular basis. Last updated: October 30, 2020.
BIKEFRIENDLY TOURS SL (hereinafter, BIKEFRIENDLY TOURS), in accordance with Regulation (EU) 2016/679, April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these and other current legislation on the matter, informs the users of the website https://tours@bikefriendly.es ..BIKEFRIENDLY TOURS.com (hereinafter, the website), the Privacy and Data Protection Policy that will apply in the processing of personal data that the User voluntarily provides when accessing its website or the corresponding mobile application. The User, by providing BIKEFRIENDLY TOURS with their personal data through the electronic forms on the Website and, where applicable, by checking the corresponding acceptance box, expressly consents that BIKEFRIENDLY TOURS may process these data in the terms of this Privacy and Data Protection Policy clause and for the purposes expressed herein. BIKEFRIENDLY TOURS informs the users of the Website that their personal data may only be obtained for processing when they are adequate, relevant and not excessive in relation to the scope and the specific, explicit and legitimate purposes for which they are collected. have obtained. They will be canceled when they are no longer necessary or relevant for said purpose or when requested by the owner in the exercise of their right of cancellation, provided that they are not subject to compliance with legal conservation periods. BIKEFRIENDLY TOURS expresses its commitment to comply with the legislation in force at all times regarding data protection. The personal data provided will be processed by BIKEFRIENDLY TOURS and will be used in accordance with the following information. WHAT PERSONAL DATA DO WE COLLECT THROUGH THE WEBSITE? We may collect or receive your data through your visit to the Website or derived from your interaction with us by completing forms and questionnaires located in the different sections of the website with the purpose of sending us your requests for information, requests, register your registration, process your resume, etc. In some cases, personal data is provided directly by the user when subscribing to our Newsletter or bulletin, when contacting us through the enabled channels, responding to surveys, subscribing to our social media profiles or interacting with us. with us through said profiles through comments, opinions or sharing the content published in each profile. Likewise, for participation in the BIKEFRIENDLY TOURS job offer. In other cases, personal data is obtained indirectly from the user for purely statistical purposes to be able to analyze the use of our Website through the use of cookies or to provide value-added services such as the location map of our offices. (See our Cookies Policy). Below you will find more detailed information about the processing of your personal data, including the following sections:
  • Main purposes: Travel agency for bike enthusiasts.
  • Legitimation: The consent of the interested party.
  • Conservation periods: Personal data will be kept for the exclusive time to fulfill the purpose for which it was collected and as long as the rights that can be exercised against the person responsible do not expire, unless a rule provides for a longer period.
  • Recipients: The interested.
  • Rights of the interested parties: Interested parties may exercise their rights of access, rectification, cancellation, deletion, opposition, limitation and portability of their data, by writing to BIKEFRIENDLY TOURS at CALLE TIERRA DE BIESCAS 10, BAJOS, 22700 JACA (HUESCA) or by email. info@bikefriendly.com   or to our Data Protection Officer dpo@vialmedia.es . Likewise, you have the possibility of filing a complaint with the Spanish Data Protection Agency (AEPD) through its website.  aepd.es
Information on protection of personal data (IN COMPLIANCE WITH EU DATA PROTECTION REGULATION 2016/679) ADDITIONAL INFORMATION RESPONSIBLE
  • Company name: BIKEFRIENDLY TOURS SL
  • NIF: B22400345
  • Address: CALLE TIERRA DE BIESCAS 10, BAJOS, 22700 JACA (HUESCA).
  • Phone: (+674) 70 67 91 XNUMX
  • Contact information: info@bikefriendly.com
  • Email:  info@bikefriendly.com
MAIN PURPOSES
  • Administration and management of users of the Website.
  • Information to Investors and Shareholders. Management, if applicable, of the Shareholders Forum.
  • Management of subscriptions to news and newsletters.
  • Respond to the request for information requested through the means made available to users.
  • Interaction with customers through BIKEFRIENDLY TOURS APPS and interaction with us on the websites of our profiles on the social networks identified on the Website.
  • Processing claims, complaints and suggestions.
  • Cookies: maintain the registered user login, provide statistics associated with the use of the Website, location of our offices and anti-spam systems (captcha).
  • Sending communications or information expressly requested.
  • Carrying out satisfaction surveys of the services received for correct management of quality processes and their improvement.
  • Use for statistical purposes in order to analyze the behavior and trends of Users and analyze how to improve the services we provide to Users.
  • Detect and investigate fraud, as well as other illegal activities and potential violations of our Privacy Policies, Legal Notice and/or Conditions of Use.
If you do not provide the data necessary for these purposes, our services cannot be provided to you. LEGITIMATION AND CONSERVATION
  • The legal basis for the processing of the data corresponds to the consent given by the User when completing the data and marking the corresponding acceptance boxes, as well as the sending of the different forms, requests, questionnaires for the different services and registration. and registration.
  • By legal virtue for compliance with regulatory obligations applicable to each case, among others Capital Companies Law, approved by Royal Legislative Decree 1/2010, of July 2, regulations on consumer matters, Law on Company Services of the Information and applicable regulations regarding the protection of personal data reported here.
  • For the maintenance of the relationships established between users, clients and suppliers of BIKEFRIENDLY TOURS.
  • Legitimate interest for the defense of BIKEFRIENDLY TOURS against possible legal actions.
  • The legal basis for the processing of the data corresponds to the consent given by the User when completing the data and marking the corresponding acceptance boxes, as well as the sending of the different forms, requests, questionnaires for the different services and registration. and registration.
  • By legal virtue for compliance with regulatory obligations applicable to each case, among others Capital Companies Law, approved by Royal Legislative Decree 1/2010, of July 2, regulations on consumer matters, Law on Company Services of the Information and applicable regulations regarding the protection of personal data reported here.
  • For the maintenance of the relationships established between users, clients and suppliers of BIKEFRIENDLY TOURS.
  • Legitimate interest for the defense of BIKEFRIENDLY TOURS against possible legal actions.
  • The fields of the forms marked with an asterisk (*) included on the Website are considered mandatory fields to be able to respond to your request or the assessment of the information you wish to provide us.
  • The conservation periods are:
    • The data will be kept in compliance with legal deadlines according to commercial and sector regulations and in any case in compliance with legal deadlines for the prescription of possible legal actions.
    • The contact data will be kept as long as the relationship is maintained and its deletion is not requested.
    • The data associated with your interaction on corporate social network profiles will be kept for the period that you enable your publications on said social network.
    • Conservation data for commercial purposes will be kept indefinitely as long as its deletion is not requested.
    • The data in relation to the delivery of resumes and participation in the job bank will be kept for 2 years.
    • The data of the Investors and shareholders regarding their participation in the Forum will be kept during the legal prescription period.
In any case, the data will be kept during legal periods of prescription of possible legal actions. RECIPIENTS OF INTERNATIONAL ASSIGNMENTS AND TRANSFERS The following data transfers are planned:
  • To Public Administration Bodies with competence in matters of communications and provision of information services and Bodies with competence in consumer matters to address possible complaints from users.
  • In response to your requests for information or services, BIKEFRIENDLY TOURS may direct them to entities that are part of the BIKEFRIENDLY TOURS Group. It informs you that some of these entities are located in countries whose data protection regulations do not guarantee a level adequate to European regulations, your data may be subject to international data transfer in order to be able to direct the requested communication to any of the Group companies.
  • Likewise, your data may be communicated to other Entities that are part of the BIKEFRIENDLY TOURS Group, which market and provide services in various sectors of activity, with the purpose of sending you by any means, including electronic means, commercial information and any other action described. in the previous paragraph. Consent for such communications will have been previously obtained, in the different forms, questionnaires on the Website and in those documents in which the relationships between users, clients and suppliers with whom BIKEFRIENDLY TOURS has a link have been regulated, through the corresponding tick boxes and the different forms of requesting explicit consent.
  • Responsible for web analytics services: The Website has Google Analytics services provided by Google LLC enabled. The interaction with users through the use of said tool implies the international transfer of data, analytical and technical in relation to the Website.
RIGHTS OF INTERESTED PARTIES Interested parties may exercise their rights of access, rectification, deletion, portability and limitation or opposition by writing to BIKEFRIENDLY TOURS SL, with address at CALLE TIERRA DE BIESCAS 10, BAJOS, 22700 JACA (HUESCA), or by sending a email to the following address: dpo@vialmedia.es, providing a copy of your DNI or other identification document. Interested parties have the right to withdraw the consent given. Interested parties have the right to complain to the Control Authority (Spanish Data Protection Agency tours@bikefriendly.es ..agpd.es). The user will be solely responsible for the veracity of the data provided to BIKEFRIENDLY TOURS. BIKEFRIENDLY TOURS adopts the necessary technical and organizational measures to guarantee the security of the personal data contained therein and to prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data and the risks to which they are exposed. Finally, you can also verify the presence of the SSL certificate by checking the properties of the Website in your browser, for which you must consult its characteristics in the Legal Notice section. Any change made to the Privacy Policy and information management practices will be reflected in a timely manner, and BIKEFRIENDLY TOURS may add, modify or delete said privacy policy when it deems necessary. In no case will BIKEFRIENDLY TOURS modify the policies or practices to make them less effective in protecting the personal data of our clients previously stored, without the prior consent of the affected clients.
BIKEFRIENDLY TOURS SL (hereinafter, BIKEFRIENDLY TOURS), in accordance with Regulation (EU) 2016/679, April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these and other current legislation on the matter, informs the users of the website https://tours@bikefriendly.es ..BIKEFRIENDLY TOURS.com (hereinafter, the website), the Privacy and Data Protection Policy that will apply in the processing of personal data that the User voluntarily provides when accessing its website or the corresponding mobile application. The User, by providing BIKEFRIENDLY TOURS with their personal data through the electronic forms on the Website and, where applicable, by checking the corresponding acceptance box, expressly consents that BIKEFRIENDLY TOURS may process these data in the terms of this Privacy and Data Protection Policy clause and for the purposes expressed herein. BIKEFRIENDLY TOURS informs the users of the Website that their personal data may only be obtained for processing when they are adequate, relevant and not excessive in relation to the scope and the specific, explicit and legitimate purposes for which they are collected. have obtained. They will be canceled when they are no longer necessary or relevant for said purpose or when requested by the owner in the exercise of their right of cancellation, provided that they are not subject to compliance with legal conservation periods. BIKEFRIENDLY TOURS expresses its commitment to comply with the legislation in force at all times regarding data protection. The personal data provided will be processed by BIKEFRIENDLY TOURS and will be used in accordance with the following information. WHAT PERSONAL DATA DO WE COLLECT THROUGH THE WEBSITE? We may collect or receive your data through your visit to the Website or derived from your interaction with us by completing forms and questionnaires located in the different sections of the website with the purpose of sending us your requests for information, requests, register your registration, process your resume, etc. In some cases, personal data is provided directly by the user when subscribing to our Newsletter or bulletin, when contacting us through the enabled channels, responding to surveys, subscribing to our social media profiles or interacting with us. with us through said profiles through comments, opinions or sharing the content published in each profile. Likewise, for participation in the BIKEFRIENDLY TOURS job offer. In other cases, personal data is obtained indirectly from the user for purely statistical purposes to be able to analyze the use of our Website through the use of cookies or to provide value-added services such as the location map of our offices. (See our Cookies Policy). Below you will find more detailed information about the processing of your personal data, including the following sections:
  • Main purposes: Travel agency for bike enthusiasts.
  • Legitimation: The consent of the interested party.
  • Conservation periods: Personal data will be kept for the exclusive time to fulfill the purpose for which it was collected and as long as the rights that can be exercised against the person responsible do not expire, unless a rule provides for a longer period.
  • Recipients: The interested.
  • Rights of the interested parties: Interested parties may exercise their rights of access, rectification, cancellation, deletion, opposition, limitation and portability of their data, by writing to BIKEFRIENDLY TOURS at CALLE TIERRA DE BIESCAS 10, BAJOS, 22700 JACA (HUESCA) or by email. info@bikefriendly.com   or to our Data Protection Officer dpo@vialmedia.es . Likewise, you have the possibility of filing a complaint with the Spanish Data Protection Agency (AEPD) through its website.  aepd.es
Information on protection of personal data (IN COMPLIANCE WITH EU DATA PROTECTION REGULATION 2016/679) ADDITIONAL INFORMATION RESPONSIBLE
  • Company name: BIKEFRIENDLY TOURS SL
  • NIF: B22400345
  • Address: CALLE TIERRA DE BIESCAS 10, BAJOS, 22700 JACA (HUESCA).
  • Phone: (+674) 70 67 91 XNUMX
  • Contact information: info@bikefriendly.com
  • Email:  info@bikefriendly.com
MAIN PURPOSES
  • Administration and management of users of the Website.
  • Information to Investors and Shareholders. Management, if applicable, of the Shareholders Forum.
  • Management of subscriptions to news and newsletters.
  • Respond to the request for information requested through the means made available to users.
  • Interaction with customers through BIKEFRIENDLY TOURS APPS and interaction with us on the websites of our profiles on the social networks identified on the Website.
  • Processing claims, complaints and suggestions.
  • Cookies: maintain the registered user login, provide statistics associated with the use of the Website, location of our offices and anti-spam systems (captcha).
  • Sending communications or information expressly requested.
  • Carrying out satisfaction surveys of the services received for correct management of quality processes and their improvement.
  • Use for statistical purposes in order to analyze the behavior and trends of Users and analyze how to improve the services we provide to Users.
  • Detect and investigate fraud, as well as other illegal activities and potential violations of our Privacy Policies, Legal Notice and/or Conditions of Use.
If you do not provide the data necessary for these purposes, our services cannot be provided to you. LEGITIMATION AND CONSERVATION
  • The legal basis for the processing of the data corresponds to the consent given by the User when completing the data and marking the corresponding acceptance boxes, as well as the sending of the different forms, requests, questionnaires for the different services and registration. and registration.
  • By legal virtue for compliance with regulatory obligations applicable to each case, among others Capital Companies Law, approved by Royal Legislative Decree 1/2010, of July 2, regulations on consumer matters, Law on Company Services of the Information and applicable regulations regarding the protection of personal data reported here.
  • For the maintenance of the relationships established between users, clients and suppliers of BIKEFRIENDLY TOURS.
  • Legitimate interest for the defense of BIKEFRIENDLY TOURS against possible legal actions.
  • The legal basis for the processing of the data corresponds to the consent given by the User when completing the data and marking the corresponding acceptance boxes, as well as the sending of the different forms, requests, questionnaires for the different services and registration. and registration.
  • By legal virtue for compliance with regulatory obligations applicable to each case, among others Capital Companies Law, approved by Royal Legislative Decree 1/2010, of July 2, regulations on consumer matters, Law on Company Services of the Information and applicable regulations regarding the protection of personal data reported here.
  • For the maintenance of the relationships established between users, clients and suppliers of BIKEFRIENDLY TOURS.
  • Legitimate interest for the defense of BIKEFRIENDLY TOURS against possible legal actions.
  • The fields of the forms marked with an asterisk (*) included on the Website are considered mandatory fields to be able to respond to your request or the assessment of the information you wish to provide us.
  • The conservation periods are:
    • The data will be kept in compliance with legal deadlines according to commercial and sector regulations and in any case in compliance with legal deadlines for the prescription of possible legal actions.
    • The contact data will be kept as long as the relationship is maintained and its deletion is not requested.
    • The data associated with your interaction on corporate social network profiles will be kept for the period that you enable your publications on said social network.
    • Conservation data for commercial purposes will be kept indefinitely as long as its deletion is not requested.
    • The data in relation to the delivery of resumes and participation in the job bank will be kept for 2 years.
    • The data of the Investors and shareholders regarding their participation in the Forum will be kept during the legal prescription period.
In any case, the data will be kept during legal periods of prescription of possible legal actions. RECIPIENTS OF INTERNATIONAL ASSIGNMENTS AND TRANSFERS The following data transfers are planned:
  • To Public Administration Bodies with competence in matters of communications and provision of information services and Bodies with competence in consumer matters to address possible complaints from users.
  • In response to your requests for information or services, BIKEFRIENDLY TOURS may direct them to entities that are part of the BIKEFRIENDLY TOURS Group. It informs you that some of these entities are located in countries whose data protection regulations do not guarantee a level adequate to European regulations, your data may be subject to international data transfer in order to be able to direct the requested communication to any of the Group companies.
  • Likewise, your data may be communicated to other Entities that are part of the BIKEFRIENDLY TOURS Group, which market and provide services in various sectors of activity, with the purpose of sending you by any means, including electronic means, commercial information and any other action described. in the previous paragraph. Consent for such communications will have been previously obtained, in the different forms, questionnaires on the Website and in those documents in which the relationships between users, clients and suppliers with whom BIKEFRIENDLY TOURS has a link have been regulated, through the corresponding tick boxes and the different forms of requesting explicit consent.
  • Responsible for web analytics services: The Website has Google Analytics services provided by Google LLC enabled. The interaction with users through the use of said tool implies the international transfer of data, analytical and technical in relation to the Website.
RIGHTS OF INTERESTED PARTIES Interested parties may exercise their rights of access, rectification, deletion, portability and limitation or opposition by writing to BIKEFRIENDLY TOURS SL, with address at CALLE TIERRA DE BIESCAS 10, BAJOS, 22700 JACA (HUESCA), or by sending a email to the following address: dpo@vialmedia.es, providing a copy of your DNI or other identification document. Interested parties have the right to withdraw the consent given. Interested parties have the right to complain to the Control Authority (Spanish Data Protection Agency tours@bikefriendly.es ..agpd.es). The user will be solely responsible for the veracity of the data provided to BIKEFRIENDLY TOURS. BIKEFRIENDLY TOURS adopts the necessary technical and organizational measures to guarantee the security of the personal data contained therein and to prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data and the risks to which they are exposed. Finally, you can also verify the presence of the SSL certificate by checking the properties of the Website in your browser, for which you must consult its characteristics in the Legal Notice section. Any change made to the Privacy Policy and information management practices will be reflected in a timely manner, and BIKEFRIENDLY TOURS may add, modify or delete said privacy policy when it deems necessary. In no case will BIKEFRIENDLY TOURS modify the policies or practices to make them less effective in protecting the personal data of our clients previously stored, without the prior consent of the affected clients. Last updated: May 25, 2018.